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At Luvvy, your happiness and satisfaction are our top priorities. Reach out to us anytime, and we’ll do our best to make your experience as smooth and enjoyable as possible.
Let us help you make your moments truly special! 🕒 Support Hours: Monday–Friday, 9 AM–5 PM (CET).
Check out our FAQs for quick answers to common questions about orders, shipping, returns, and more!
📦 We currently ship within the Netherlands. Stay tuned as we expand to more locations!
⏳ Standard shipping takes 1-2 business days and we need 1 -2 days to get your order ready. Delays may occur during peak seasons.
🚚 Oi depends on which method you select at the check out where you can see the prices as well. However, orders over €50 qualify for free shipping!
📍 Yes! You’ll receive a tracking link via email once your order is shipped.
🔄 Yes! We accept returns within 14 days of delivery, provided the item is unused and in its original packaging. Please note that some products cannot be returned due to the nature of the product.
📩 Contact us at contact@luvvy.me with your order details, and we’ll guide you through the return process.
💰 Refunds are processed within 5-7 business days after receiving your returned item.
💳 We accept iDEAL, credit/debit cards, Apple Pay, Google Pay.
⚡ Only one discount code can be applied per order unless otherwise stated in a promotion.
🌿 We prioritize sustainable, cruelty free, ethically sourced products with high-quality materials for our wellness and me-time collections.
📧 Reach us at contact@luvvy.me or use our Contact Us page. We’re happy to help!
🖥️ Try refreshing the page or clearing your cache. If the issue persists, contact contact@luvvy.me.
📩 Check your spam folder. If it’s not there, contact us with your order details, and we’ll resend it.
👤 No, you can checkout as a guest, but creating an account allows you to track orders and save preferences.
🔄 You can update, pause, or cancel your subscription anytime via your Luvvy.me account dashboard.
Press pause and make tonight yours. With seven simple essentials - warm light, a soft blanket, a good sip and smart snacks - you’ll turn your living room into a tiny cinema. Grab the free Movie Night In Snack List and shop our Movie Night In edit.
Your evenings don’t need a reset - just a moment that belongs to you. This essay explores why tiny evening rituals matter, the psychology behind them, and gentle ways to move past perfectionism, screen-gravity, and decision fatigue - so you can design a calm, meaningful close to the day on your terms.
Sunday evenings don’t need a makeover. This gentle 10-minute Sunday Reset turns tiny steps - mist, mask, tea, one line of gratitude - into a ritual that helps you sleep deeper and start Monday lighter. Follow the guide and grab the free printable checklist to keep by your nightstand.
Press pause and make tonight yours. With seven simple essentials - warm light, a soft blanket, a good sip and smart snacks - you’ll turn your living room into a tiny cinema. Grab the free Movie Night In Snack List and shop our Movie Night In edit.
Your evenings don’t need a reset - just a moment that belongs to you. This essay explores why tiny evening rituals matter, the psychology behind them, and gentle ways to move past perfectionism, screen-gravity, and decision fatigue - so you can design a calm, meaningful close to the day on your terms.
Sunday evenings don’t need a makeover. This gentle 10-minute Sunday Reset turns tiny steps - mist, mask, tea, one line of gratitude - into a ritual that helps you sleep deeper and start Monday lighter. Follow the guide and grab the free printable checklist to keep by your nightstand.
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